Hospitality Fundamentals

Activities

PROGRAM DESCRIPTION

This certificate program focuses on preparing you to work in the hospitality industry. It will give you a solid theoretical and practical foundation in the application of current industry tools, procedures and practices, including basic industry accounting, managing food and beverage services, front office and house keeping operations.

OVERVIEW

Program Length*

Full Time

  • Total 18 weeks
  • 5 hours per session
  • 4 sessions per week

Part Time/Evening

  • Total 45 weeks
  • 4 hours per session
  • 2 sessions per week

*Program Length does not include breaks and holiday breaks

Admission Requirements

  • High school graduate or equivalent
    or
  • Mature student status (British Columbia 19 years or older)
  • Meet the College’s English proficiency requirements

Credential Upon Graduation

  • Hospitality Fundamentals Certificate

Note: Program graduates who have successfully completed AHLEI exams will be eligible to receive an AHLEI “Hospitality Fundamentals” certificate

Career
Opportunities

Career opportunities in hospitality are growing steadily as the industry continues to boom and evolve

  • Hotels & Resorts
  • Cruise Ship Industry
  • Events & Conferences
  • Food & Beverage

Hospitality
in Canada

*1.7 million jobs in Hospitality Industry is a Major Source of Employment
*1 out of 11 jobs in Canada is directly involved with travellers

Source: Tourism Industry Association of Canada

Hospitality
Industry

New grads are discovering the benefits of careers in the Hospitality industry, a fun and challenging work environment. You have opportunities to travel and work in different cities and experience different cultures of the world

HOSPITALITY FUNDAMENTALS COURSES

HOSP100 The Lodging & Food Services Industry

Course Description

  • A comprehensive introduction to all facets of the hospitality industry.
  • A historical perspective of the hospitality industry and explores all aspects of hotel operations. It addresses the increasing role of internet technology on hospitality operations, especially its role in creating and sustaining positive customer relations.

HOSP241 Management of Food & Beverage Operations

Course Description

  • Introduces fundamental management processes in food and beverage operations.
  • All aspects of food and beverage operations are covered, including organization, marketing, menus, costs, pricing, production, service, safety, and finances.

HOSP250 Supervision in the Hospitality Industry

Course Description

  • Best practices in employee management, including on-boarding, training, motivation, and effective conflict management.
  • The potential positive and negative effects of social media is explored as well as the role of variety of emerging technologies in managing day to day operations.

HOSP261 Hotel & Restaurant Accounting

Course Description

  • Cloud-based technologies are driving how and where financial information is collected, analyzed and delivered.
  • Introduce the tools, techniques, and practices being used to provide hospitality managers instantaneous feedback on the financial status of their operation allowing them to make timely responsive cost saving product enhancing decisions.

HOSP333 Managing Front Office Operations

Course Description

  • A systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations processes to check-out and account settlement.
  • Examine the various elements of effective front office management, paying attention to the planning and evaluation of front office operations and to human resources management.

HOSP338 Managing House Keeping Operations

Course Description

  • In a budget and environmentally conscious customer and social media driven environment house keeping practices right across the operational spectrum are critical to the success of any hospitality operation.
  • Introduces students to 21st century principles of house keeping management.

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