Hospitality Fundamentals


    This program has been reviewed and approved by The Private Training Institutions Branch of the Ministry of Advanced Education, Skills and Training BC, Canada

    This certificate program focuses on preparing you to work in the hospitality industry. It will give you a solid theoretical and practical foundation in the application of current industry tools, procedures and practices, including basic industry accounting, managing food and beverage services, front office and house keeping operations.


    Program Length*

    • Total 18 weeks – 360 hours *

    Full Time

      • Instructional 20 hours a week

    *Program length does not include any academic break or holiday break

    Delivery Method

    • Blended Delivery: the program delivery is a combination of on-site and distance delivery.

    Credential Upon Graduation

    • Hospitality Fundamentals Certificate

    Admission Requirements

    • High school graduate or equivalent or
    • Mature student status ( British Columbia 19 years old and plus)
    • Meet the College’s English Proficiency requirements by any one of the following options:
      • IELTS: 5.5 (or better) or
      • TOEFL (paper): 520 (or better) or
      • TOEFL (CBT): 190 (or etter) or
      • TOEFL (IBT): 70 (or better) or
      • Cambridge: FCE (or better) or
      • Intermediate (or better) Certificate from a Language Canada-accredited school
      • Pearson English Placement Test at the Intermediate level
      • Pass the College’s English Language Proficiency exam
      • Has earned a high school graduation diploma from a Canadian high school or earned a diploma from secondary school (or above) in a system in which English is the official language

    Note: Program graduates who have successfully completed AHLEI exams will be eligible to receive an AHLEI “Hospitality Fundamentals” certificate



    Career opportunities in hospitality are growing steadily as the industry continues to boom and evolve

    • Hotels & Resorts
    • Cruise Ship Industry
    • Events & Conferences
    • Food & Beverage

    in Canada

    *1.7 million jobs in Hospitality Industry is a Major Source of Employment
    *1 out of 11 jobs in Canada is directly involved with travellers

    Source: Tourism Industry Association of Canada


    New grads are discovering the benefits of careers in the Hospitality industry, a fun and challenging work environment. You have opportunities to travel and work in different cities and experience different cultures of the world


    HOSP103 Hospitality Today

    Course Description

    • A comprehensive introduction to all facets of the hospitality industry.
    • A historical perspective of the hospitality industry and explores all aspects of hotel operations. It addresses the increasing role of internet technology on hospitality operations, especially its role in creating and sustaining positive customer relations.

    HOSP241 Management of Food & Beverage Operations

    Course Description

    • Introduces fundamental management processes in food and beverage operations.
    • All aspects of food and beverage operations are covered, including organization, marketing, menus, costs, pricing, production, service, safety, and finances.

    HOSP250 Supervision in the Hospitality Industry

    Course Description

    • Best practices in employee management, including on-boarding, training, motivation, and effective conflict management.
    • The potential positive and negative effects of social media is explored as well as the role of variety of emerging technologies in managing day to day operations.

    HOSP261 Hotel & Restaurant Accounting

    Course Description

    • Cloud-based technologies are driving how and where financial information is collected, analyzed and delivered.
    • Introduce the tools, techniques, and practices being used to provide hospitality managers instantaneous feedback on the financial status of their operation allowing them to make timely responsive cost saving product enhancing decisions.

    HOSP333 Managing Front Office Operations

    Course Description

    • A systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations processes to check-out and account settlement.
    • Examine the various elements of effective front office management, paying attention to the planning and evaluation of front office operations and to human resources management.

    HOSP338 Managing House Keeping Operations

    Course Description

    • In a budget and environmentally conscious customer and social media driven environment house keeping practices right across the operational spectrum are critical to the success of any hospitality operation.
    • Introduces students to 21st century principles of house keeping management.

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